Terms and Conditions
The terms and conditions outlined below are considered a legal contract and represent the agreement between DubaiCart.ae for delivery services and customers who wish to use the services provided through our website www.dubaicart.ae.
Limitation of Liability Policy
To the extent permitted by law, DubaiCart.ae provides the content and website on an “as is” and “as available” basis. We do not make any commitments or warranties of any kind, express or implied, regarding the quality, condition, or accuracy of the products or that they will be free from errors or defects.
DubaiCart.ae serves as an electronic platform that connects users to special offers and products available in various stores. Through our website, users can search, find, and purchase special offer products, which are then delivered to their specified addresses.
DubaiCart.ae will not be obligated or held responsible for:
•Products or services provided by vendors or stores that are unacceptable to the customer.
•Products that do not meet the customer’s expectations in any way.
Blocked Customer Policy
If a customer refuses to pay the amounts due for the service provided, they will be classified as a “prohibited customer.” Once classified, DubaiCart.ae will not provide further services to that customer unless all outstanding fees for previous services are fully paid.
Invoices
At DubaiCart.ae, we prioritize sustainability and environmental preservation. Therefore, we rely on electronic invoices for transactions monitored on the site. The DubaiCart.ae team retains all paper receipts for internal review and ensures proper disposal in a responsible manner.
Complaints Policy
We value your feedback and take complaints about our services seriously. If you have any complaints or feedback, please contact us via email at support@dubaicart.ae.
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